Return Policy

Brazilian Book Distributor purchase titles from Brazilian publishers and suppliers on a non-returnable basis. Therefore, returns will not be accepted unless you receive a misprinted or damaged copy or there is an error in the quantity you received. In the event you receive damaged or misprinted copies, we will exchange the affected titles at no additional cost to you.

 

Please review your order carefully before placing it. Orders are generally submitted for processing immediately upon receipt, so we are not always able to cancel orders once they are placed. Please report quality or quantity issues to our Customer Support team immediately upon receipt of your order.

 

All claims must be filed within 5 business days of shipment receipt by email at sales@brazilianbookdistributor.com

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Brazilian Book Distributor suggests that you request a sample by e-mail prior to purchasing if you are considering a new book that you have not previously ordered. Generally, sample costs will be reduced or waived if you place a bulk order for 100 or more copies of the same title.